Shipping Policy

At Urban Shades, we aim to provide a reliable and convenient delivery experience for every order of our Men’s Pants.

1. Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays may be processed on the next business day.

During busy periods, promotions, or holidays, processing may take slightly longer.

2. Shipping Time

After your order has been processed and shipped, delivery times may vary depending on your destination and shipping method.

Estimated delivery times will be provided during the checkout process when available.

Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control.

3. Shipping Charges

Shipping costs are calculated based on factors such as your delivery destination, order size, and available shipping method.

The applicable shipping cost will be displayed during checkout before you complete your purchase.

4. Tracking Information

When tracking information is available, we may provide it to you by email after your order has been shipped.

Tracking information may take some time to become active after the package has been handed to the carrier.

5. Delayed or Lost Packages

If your order has not arrived within the expected delivery period, please contact us at info@urbanshades.info.

We will work with the relevant shipping provider to investigate the delivery status.

Once an order has been handed to the shipping carrier, delivery delays caused by the carrier, customs, weather, or other circumstances beyond our reasonable control may not be our responsibility.

6. Incorrect Shipping Information

Please make sure that your shipping information is accurate before completing your order.

If an order is returned because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply for reshipment.

7. Customs and Import Fees

For international orders, customs duties, taxes, or other import charges may apply depending on the destination country.

Any such charges are generally the responsibility of the customer unless otherwise stated at checkout.

8. Contact Us

If you have questions about shipping or your order, please contact:

Urban Shades
Email: info@urbanshades.info